“Louise has a very confident and professional manner and is always very approachable to staff and colleagues.
I have worked with her on a number of occasions at group interviews and she has a unique approach and is always a pleasure to work with.
She is calm and positive and handles all HR issues however complex in a highly competent manner.”
Service Manager, Laboratory Equipment Servicing Company
“I have worked closely with Louise for more than 10 years. I have always found her to be extremely competent, with a deep complete knowledge of all aspects of her role.
She has an easy but business like and professional manner with staff and she understands the management complexities of an SME. She also has a good grasp of financial management, particularly where it impacts HR.”
Managing Director, Laboratory Equipment Servicing Company
“Within today’s commercial employment law, it is vital to provide secure, safe and fair contracts of employment to all employees. With the expert guidance and advice from Louise at Totally HR, we were able to produce contracts and handbooks to meet our business requirements and trading style.
With Louise’s knowledge and expert guidance this has proved to be an essential contribution to our business and we would not hesitate to use Totally HR for all our human resource needs in the future.”
Lisa Pratt, Street Farm Nursery
“Louise was efficient and thorough from the start. She took the time to understand the Company’s requirements and put forward an excellent proposal.
I was impressed by her diligence, focus and promptness. I would not hesitate in highly recommending her as an HR consultant.”
Office Manager, Fire Prevention Company
“Having dealt with Louise on a number of occasions she was a natural choice to help us when recruiting a new office manager. Showing a thorough understanding of our business needs, Louise handled the whole process with the utmost professionalism, from both our and the successful candidate’s point of view.
We would not hesitate to use her services in the future.”
Robert Rous, Managing Partner, Dennington Hall Farms
“Louise has lead the implementation of a very effective performance management system at Fram Farmers, which enables us to support the careers, goals and training needs of the team whilst also addressing any development challenges.
Crucially, the performance management system is viewed as ‘real’ by the team and valued in helping them identify and achieve what matters to them in their role”
Richard Anscombe, CEO, Fram Farmers
“Over the last 18 months Louise has provided MPD with invaluable advice and support in respect of Employment Law updates. Thus providing us with important information and guidance on the latest changes that may impact on our business. Also dealing with grievances and disciplinary cases, offering advice in laymans terms which helps us to achieve the required results in the correct manner.
Louise has also updated our Employee Handbook bringing us up to date with all the latest changes impacting our HR procedures and employee contracts.
We always receive a prompt service from Louise and she responds to meet the needs of our fast moving business.”
Don Mackinnon, Motor Parts Company
“Thanks to Louise our centre restructuring went smoothly. The ground work she put into planning the new set up, interviewing the staff and helping the Board through the process of redundancy and re-alignment of posts was invaluable and we have moved forward with a happy and motivated staff. We are continuing to work with her as we develop our staff into their new roles.”
Trustee, Kesgrave Community Centre