Outsourced human resources support & consultancy
Strategic HR direction for your business
Human resources consulting services
Specialist HR support for complex business issues
Human resources support services
Totally HR: human resources expertise for your business
Growing a business changes the way you manage people. What works for a small team rarely holds up once responsibilities and head count expand. Clear processes, defined roles and confident HR support quickly move from being a ‘nice-to-have’ to an essential part of protecting your business and keeping teams performing at their best.
Totally HR provides tailored outsourced human resources support for small and medium-sized businesses across East Anglia. We work as an extension of your team, delivering practical, commercially grounded HR advice that reflects how your business actually operates. We deliver experienced support designed around where your business is now and where you want it to go next.
“Good HR should never feel distant. Our clients trust us because we take the time to understand their business properly, the pressures they face, the people they employ and where they want to grow next. We deliver personal, practical advice that helps businesses make confident decisions without the guesswork.”
Penny Tansley
Director & Principal HR Consultant
Our services
Human resources consulting services
Strategic HR aligns your people decisions with your business goals, strengthening leadership, improving performance and building a culture that supports long-term commercial success.
Human resources support services
From day to day people management to complex employee relations matters, we provide practical HR support that resolves issues quickly and keeps your business running smoothly.
HR software
HR software should do more than store employee data. Totally HR partners with Breathe HR software to deliver a joined up solution. We combine expert advice with practical software that gives you clearer visibility and smoother communication.
Industries we serve
We work with small and medium-sized businesses across a wide range of industries, providing tailored HR support and strategic direction around people management.
Construction, engineering, manufacturing & technical services
Supporting contractors, engineering firms, electrical specialists and technical service providers with practical HR and compliance guidance.
Property, facilities & environment management
Helping property, facilities and environmental organisations strengthen people management and operational consistency.
Retail, wholesale & commercial businesses
Supporting retailers, distributors, trade suppliers and service-led businesses with workforce management, retention and employee engagement.
Professional & business services
Supporting consultants, accountants, architects, IT providers and specialist service businesses as they grow and evolve.
Agriculture & rural business
Helping farming operations, agricultural suppliers and rural businesses manage people, processes and workforce challenges.
Healthcare, charities & community services
Providing HR support to healthcare providers, charities and community organisations where compliance and people management are critical.
Trusted by
Our philosophy
The way we work is shaped by a straightforward belief: good businesses look after their people, and good people management supports strong businesses. That plays out in a few simple ways:
Keep things clear
Clear expectations and consistent communication make everything easier, especially when issues arise.
Keep things practical
Advice should work in real situations, not just in theory. If it is not usable, it is not helpful.
Be fair and consistent
People deserve to be managed in a way that is balanced, respectful, and grounded in sound judgement.
Balance people and performance
Supporting your people and running a successful business go hand in hand. One should never come at the expense of the other.
How Totally HR solves your people challenges
Challenges
Recruitment and onboarding
“We need to hire, but we’re not fully set up with the right contracts or policies, and we’re concerned we could get something wrong or expose the business to risk.”
We put the right legal and practical framework in place -clear contracts, compliant policies and structured onboarding – so you can hire with confidence, stay compliant and avoid costly mistakes.
Workplace grievances
“We’ve got an issue between employees and we’re not sure how best to deal with it, without it escalating or creating further problems.”
We can handle the situation for you as an impartial third party or guide you through it using a clear, structured approach aligned with ACAS guidelines. Either way, we’ll ensure its handled fairly and resolved with minimal disruption.
People management
“Everything feels quite manual at the moment, and we don’t have a clear view of what’s going on. Managers are handling things differently and there’s a risk things are being missed.”
We can introduce clear processes, practical guidance and the right systems to give you visibility and consistency – so managers feel supported and people are managed properly across the business.
Planning for growth
“We want to grow, but we’re not sure our current structure will support it. We don’t want things to become unmanageable as we expand.”
We can help you put the right structure, roles and processes in place so your business can grow in a controlled, sustainable way without losing clarity or control.
Building workplace culture
“Things feel inconsistent internally, and we’re struggling to create a culture that keeps people aligned, engaged and working in the same way.”
We help you bring consistency to how your teams work by strengthening communication, aligning expectations and putting clear people processes in place -so everyone understands how things are done and what’s expected.
Staff retention
“We’re losing good people and don’t really understand why. It’s starting to impact the team and add pressure elsewhere.”
We can help you identify what’s driving employee turnover by reviewing feedback, management practices and internal processes so you can make practical improvements that increase retention and build a more stable, committed team.
Ensuring compliance
“We’re not confident we’re fully compliant as an employer, and we’re worried there could be risks we’re not aware of.”
We can review your current position, identify any gaps and put clear, compliant frameworks in place so you can manage your people with confidence and reduce risk.
How Totally HR solves your people challenges
Recruitment and onboarding
Challenge:
“We need to hire, but we’re not fully set up with the right contracts or policies, and we’re concerned we could get something wrong or expose the business to risk.”
We put the right legal and practical framework in place -clear contracts, compliant policies and structured onboarding – so you can hire with confidence, stay compliant and avoid costly mistakes.
Workplace grievances
Challenge:
“We’ve got an issue between employees and we’re not sure how best to deal with it, without it escalating or creating further problems.”
We can handle the situation for you as an impartial third party or guide you through it using a clear, structured approach aligned with ACAS guidelines. Either way, we’ll ensure its handled fairly and resolved with minimal disruption.
People management
Challenge:
“Everything feels quite manual at the moment, and we don’t have a clear view of what’s going on. Managers are handling things differently and there’s a risk things are being missed.”
We can introduce clear processes, practical guidance and the right systems to give you visibility and consistency – so managers feel supported and people are managed properly across the business.
Planning for growth
Challenge:
“We want to grow, but we’re not sure our current structure will support it. We don’t want things to become unmanageable as we expand.”
We can help you put the right structure, roles and processes in place so your business can grow in a controlled, sustainable way without losing clarity or control.
Building workplace culture
Challenge:
“Things feel inconsistent internally, and we’re struggling to create a culture that keeps people aligned, engaged and working in the same way.”
We help you bring consistency to how your teams work by strengthening communication, aligning expectations and putting clear people processes in place -so everyone understands how things are done and what’s expected.
Staff retention
Challenge:
“We’re losing good people and don’t really understand why. It’s starting to impact the team and add pressure elsewhere.”
We can help you identify what’s driving employee turnover by reviewing feedback, management practices and internal processes so you can make practical improvements that increase retention and build a more stable, committed team.
Ensuring compliance
Challenge:
“We’re not confident we’re fully compliant as an employer, and we’re worried there could be risks we’re not aware of.”
We can review your current position, identify any gaps and put clear, compliant frameworks in place so you can manage your people with confidence and reduce risk.
